Ratings & Reviews

Overall Rating

4(104 reviews)98.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Amazing staff, but the cons...Review From Modern Messagesubmitted by Anna H. - |Recommended: YesAmazing staff, but the construction is more of a distraction than I realized noise, debris in common areas, closures of elevators, hours without electricity and water . Water pressure is poor and every shower has a spurt of cold water at least once. Also, I specifically understood my unit would be a quiet one, but some aspect of the HVAC system is right outside of my unit and is a nearly constant noise pollution. Once construction is over, most of my complaints will be gone, but that noise...
Ashley is who I have been w...Review From Modern Messagesubmitted by Jennifer D. - |Recommended: YesAshley is who I have been working with. She has been nothing short of wonderful and informative. She is very easy to reach and available via email and phone. She has made my experience 5 Stars.
Everyone has been incredibl...Review From Modern Messagesubmitted by Karen P. - |Recommended: YesEveryone has been incredibly friendly and the place is perfect for my urban experience here in Denver. Great space, amenities, and community. Also, it's THE dog friendliest placed I have ever lived in. Yay for the pups I didn't give 5 stars because we had some moving in snafus related to the building's renovations that caused some issues with our move and initial week of living here but the management seems to be moving quickly to resolve those issues. Overall, 4 solid stars for this place and I look forward to the renovations to be completed and moving those 4 stars to 5.
The apartment is beautiful ...Review From Modern Messagesubmitted by Erica N. - |Recommended: YesThe apartment is beautiful and spacious. All of our leasing agents are kind and friendly and go above and beyond to make sure we are comfortable and happy All maintenance personnel are friendly and respond very quickly to any maintenance requests
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
I love living here. The noi...Review From Modern Messagesubmitted by Megan E. - |Recommended: YesI love living here. The noise from the remodel don't bother me much. I love how log friendly it is here. My Corgi olive loves all of the dogs and the dog friendly amenities. The gym is awesome, i hired a trainer through amenify and he's great. The half star reduction is for fluctuations in water temperature and some of the base boards and painting and flooring flaws. I assume there were hurrying to finish my unit. It's been nice to see all of the updates.
It's been great so far, you...Review From Modern Messagesubmitted by Christine M. - |Recommended: YesIt's been great so far, you can tell the staff cares and I haven't had any issues yet with the building itself. They always notify about construction a few days ahead of time and then send another reminder so that's really helpful.
Pretty good. Staff are real...Review From Modern Messagesubmitted by Aaron K. - |Recommended: YesPretty good. Staff are really nice and helpful. Apartment condition was not great moving in, but things get fixed really quickly. Great location.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Talk about a transformation...Review From Modern Messagesubmitted by Ann W. - |Recommended: YesTalk about a transformation This place has gone from shabby to sheik in the year that I have lived here. While I cannot wait for the construction to be over with, I am hoping that the wait pays off. The staff are extremely friendly and willing to help with all problems no matter the hour of the night. The maintenance crew is quick to respond to needs and usually has things fixed within 24 hours of a request. For the location and the price, I have been very happy with my experience. I do wish that that the AC and heat were interchangeable throughout the year, but you win some, you lose some, It's a small price to pay for an overall great apartment.
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.
So far my experience has be...Review From Modern Messagesubmitted by Brett B. - |Recommended: YesSo far my experience has been great. Although there is some renovations going on, the management is quick to inform us of what is happening. The gym is nice and clean as well.
response from property -Thank you for your feedback. We hope that we continue to meet your expectations.
I moved in July 2017 and I'...Review From Modern Messagesubmitted by Ashley S. - |Recommended: YesI moved in July 2017 and I'm actually really happy with my decision. Yes, it's an old building with occasional problems. Yes, they are renovating hence the 400 rent deduction . And yeah, we only had a one elevator for about three months. But hey, no better way to get in somewhat shape by taking the stairs. What makes this place special is the awesome level of service you receive at the front office. First of all, they work earlier and later than I do usually around 8am-7pm . The girls at the front are particularly great at finding time to address any and all problems, no matter how busy they are. I've come running in as they were closing with maintenance issues they've addressed quickly and professionally. I wanted to add garage parking halfway through my lease. No problem. Ashley C even stayed at my apartment while I went to work to calm my super anxious dog while the construction crew was painting the balcony. If you're an obsessive dog owner like me, you know how thoughtful that was. Bottom line Cap Hill is expensive, and old buildings come with their quirks. But for the location, quality, amenities, the gym is better than most you pay for , and the level of customer service provided, this place is a steal. Also dogs. If you love dogs, move here. You'll make so many dog and dog parent friends. It's awesome. Shout out to Ashley C and Luna, of course for being super great and immensely helpful with everything apartment related and putting up with my paranoid dog barking at the construction crew. Girl deserves a raise just for tolerating that little menace. It's definitely appreciated.
response from property -Thank you for your feedback. We will use this review to help improve upon our services and amenities.
The leasing staff here is a...Review From Modern Messagesubmitted by Caitlin O. - |Recommended: YesThe leasing staff here is absolutely wonderful, very accommodating and fun to talk to. The maintenance team has now changed thank goodness and is doing much better than before. We're not getting the rooftop deck we were told would be added upon signing the lease so that's frustrating and overall the rent is ridiculous even with a construction discount' .
response from property -Thank you for your feedback. We will use this review to help improve upon our services and amenities.
The ladies at the front des...Review From Modern Messagesubmitted by Shannon L. - |Recommended: YesThe ladies at the front desk are the best They are quick to respond to my questions and they are always so helpful. One of my favorite parts of living here.
response from property -Thank you for your feedback. We hope that you continue to enjoy your living experience with us.
The staff here is very help...Review From Modern Messagesubmitted by Chris P. - |Recommended: YesThe staff here is very helpful and always on top of any problems that arise. The construction renovation has been a bit of a nuisance but it was to be expected.
response from property -Thank you for your feedback. We hope you continue to value your living experience with us.
The management and leasing ...Review From Modern Messagesubmitted by Troy S. - |Recommended: YesThe management and leasing staff are great and the new amenities are welcome with hopefully a few more like a rooftop deck coming. The biggest downside is the lax construction and leaving debris around the area a lot.
response from property -Thank you for your constructive feedback. We will use this review to help better meet your housing needs.
Although there have been so...Review From Modern Messagesubmitted by Linzie K. - |Recommended: YesAlthough there have been some frustrations and inconveniences due to all of the construction, 800 Penn has been an enjoyable place to live. We have met some great neighbors after being new to the Denver area and really appreciate how dog friendly the building is. The Bark Bath is AMAZING Loving the new laundry facility too We plan on resigning for a second year and appreciate how quick Ben replies to requests and questions.
response from property -Thank you for your feedback. We hope you continue to enjoy calling our community home.