Ratings & Reviews

Overall Rating

4(178 reviews)98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Brep*@*.Com - |Recommended: YesI love living here The loc... — I love living here The location is great, everyone is friendly and it has awesome amenities. The staff is very kind and helpful. Close walking distance to many great places.
response from property -Thank you for your review. We are happy to be of service!
Review From Modern Messagesubmitted by Jordan H. - |Recommended: YesI felt welcome upon my arri... — I felt welcome upon my arrival to our new apartment. The management team was able to answer all of our questions and we are in love with all of the amenities here at our new apartment.
response from property -Thank you for your review. We are happy to provide exceptional amenities.
Review From Modern Messagesubmitted by Justin R. - |Recommended: YesAwesome staff and location ... — Awesome staff and location Love living in Cap Hill. Only complaint is the elevator goes down frequently, but hey, there’s stairs I would recommend this place to friends.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Aaron A. - |Recommended: YesIt's been great so far The... — It's been great so far The front office is always helpful whenever we reach out with a question or for assistance. I have also really been enjoying the gym.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Alicia C. - |Recommended: YesThe process of searching fo... — The process of searching for an apartment to signing the lease was easy and the staff were extremely nice and knowledgeable about all of our questions and concerns.
response from property -Thank you for your review. We are happy to provide exceptional service.
Review From Modern Messagesubmitted by Bobbi H. - |Recommended: YesGreat community to live in ... — Great community to live in I guarantee is there was a contest for the best property management team, Ben, Ashley, Marcus, and Nick would take the gold
response from property -Thank you for sharing these comments. We are happy to be of service.
Review From Modern Messagesubmitted by Jennifer R. - |Recommended: YesThe elevator continously ou... — The elevator continously out of order is a complete hassle. The outdoor parking lot needs better lighting. Overall it's good and the office staff is amazingly friendly. I really love how we are such a dog friendly building
response from property -Thank you for your review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Roberta D. - |Recommended: YesWe are only in our 3rd day ... — We are only in our 3rd day here and LOVING it. Every single person has been so kind and friendly even just in the elevator Ben and Ashley have been super helpful and easing our transition as best they can. The apartment is so homey and inviting. I have never been happier and a space
response from property -Thank you for your review. We are happy to have you as a member of our community.
Review From Modern Messagesubmitted by Ashley R. - |Recommended: Yes800 penn has been wonderful... — 800 penn has been wonderful. The staff is so attentive, so kind, and eager to help. Shout out to Ashley and Ben The apartments are beautiful and reasonably priced for Denver at least . Gym is great, mail work room is clean and organized. Wonderful area in the middle of cap hill. No complaints
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Alexandra B. - |Recommended: YesWe love the location, the s... — We love the location, the staff, the safety and security of the building. The gym is really nice as well. It would be nice to have a pool, working elevators, and central air.
response from property -Thank you for your review. We are working diligently to address any concerns as they arise. We are here to be of service.
Review From Modern Messagesubmitted by Kieu L. - |Recommended: YesI really like my space howe... — I really like my space however there’s not enough light, especially in the bedroom. We have asked for someone to come fix our closet door but no one has. Also Ashley told me that this place is ver quiet, but it’s not my boyfriend works from home and he can hear people walking up and down the stairs and you can hear everything in the hall way by just walking by their apartment. I do like the neighborhood, the gym here has some machines that doesn’t work properly, but I like that I have a balcony and I get to see lots of greenery from my living room and not just buildings.
response from property -We are disappointed to hear that you had a negative experience with us but are glad you brought this to our attention. In regard to your maintenance request, I would love the opportunity to get this addressed in full. Is there a good day and time for you to contact me in the leasing office? Please feel free to reach out to me directly at bottoson@trinity-pm.com.
Review From Modern Messagesubmitted by Caroline L. - |Recommended: YesIt's been a great experienc... — It's been a great experience living at 800 Penn so far The community is very welcoming, dog friendly, and friendly. The staff is extremely helpful and always willing to stop and chat about anything. The elevators occasionally break down, but I truly don't mind the extra exercise for myself or my dog .
response from property -Thank you for your review. We are here to be of service.
Review From Modern Messagesubmitted by Callie F. - |Recommended: YesThis is a wonderful communi... — This is a wonderful community to leave in. The staff is awesome, the residents are friendly. The dogs are countless. Aside from building issues water shutoffs and elevator problems I'd highly recommend living here.
response from property -Thank you for your review. We are always happy to provide exceptional service.
submitted by Caitlin H. - |Recommended: YesGood place to live — Pros Balcony Updated kitchen Nice floors Gym good amenities Great team and maintenance staff Great location Dog friendly Cons Elevators are always broken slow Water leaks and water being turned off often Parking is expensive Water temperature fluctuates
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
Review From Modern Messagesubmitted by Enbar L. - |Recommended: YesEverything has been great s... — everything has been great since move in- only issues have been elevator issues. Since I'm on a rather high floor i would not have expected several issues with the elevator since move in, making it a bit difficult
response from property -Thank you for your review. We will use this feedback to help fine tune our services and maintenance to help improve upon the overall resident experience.