Ratings & Reviews

Overall Rating

4(233 reviews)99.1% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Jennifer W. - |Recommended: YesI really love loving here. ... — I really love loving here. There are a few things that should be addressed though. The lights in the hallways need to be checked more often there are a couple out which can be dangerous when walking up the stairs. The elevator always seems to have problems. I would like to see the option of having laundry in the apartments themselves the shared laundry room is nice but during a pandemic it’s not very safe to share the area and machines. And the parking lot is so icy. Paying that much for a space it should be kept better and safer. Other than that the staff is always friendly and the shared spaces are clean and kept.
Review From Modern Messagesubmitted by Steffen S. - |Recommended: YesElevator service and not be... — Elevator service and not being able to use the personal elevator for my move in causing me to have a ten-day delay in the receiving of my apartment items.
response from property -Hello Steffen, we strive to make our residents' lives as pleasant and convenient as possible, and we are very sorry if your move-in experience was anything less than seamless. We want to make things right and encourage you to please contact us at arrive800penn@trinity-pm.com.
Review From Modern Messagesubmitted by Cameron B. - |Recommended: YesGreat environment, love the... — Great environment, love the staff, they are very helpful whenever I have any issues and they really care about the people that love here. Would highly recommend
response from property -Cameron, your review truly made the day of our team, who are committed to making your home a place of true comfort. Thank you for this wonderful acknowledgment of our efforts.
Review From Modern Messagesubmitted by Linda S. - |Recommended: YesThis is a great place to li... — This is a great place to live Very dog friendly and the staff is some of the nicest people ever My only complaint is that the sound from the hallway can be heard inside your apartment at times. Apartment to apartment though, I almost never hear anything because of the concrete walls separating us on all four sides.
response from property -Linda, thank you for your kind review. We work diligently to ensure that your home brings you comfort. Because our pets are our family too, we want our community to be a wonderful home for your pet as well as you. Thank you for letting us know we are doing things right.
Review From Modern Messagesubmitted by Mackenzie K. - |Recommended: YesAll the staff I’ve met has ... — All the staff I’ve met has been so friendly and helpful. The lobby and sidewalks always look clean. I haven’t had any maintenance issues and move-in process was a breeze I’ve had no issues with neighbors or anyone on my floor. I’ve only met a few people that live in the building but everyone is always so respectful of personal space due to COVID times.
response from property -Mackenzie, we are very excited to hear that you are finding our community satisfying! We want your experience to be one that makes you feel proud to call our community your home. From our friendly atmosphere to our attentive team, we are always here when you need us. Thank you.
Review From Modern Messagesubmitted by Marshall D. - |Recommended: YesMgmt and staff are good, re... — Mgmt and staff are good, reliable people and work hard to keep a happy and healthy community. Only the age of the building and some related concerns elevators plumbing issues parking garage cleanliness keep this property from being 5stars.
response from property -Marshall, thank you for your review. We have taken note of your mention of a few building-related concerns and will continue to make improvements throughout our community. We appreciate your words and will use them to serve you better.
Review From Modern Messagesubmitted by Kyton R. - |Recommended: YesI've only been here a short... — I've only been here a short amount of time, but everyone thus far is so accommodating and nice. There are so many fun amenities that keeps me busy. I'm super glad I chose to live here
response from property -Kyton, thank you for choosing us as your new home! We are so glad that you are enjoying our friendly and accommodating team, as well as our various amenities. We hope you have a great day!
Review From Modern Messagesubmitted by Maxwell R. - |Recommended: YesVery nice building with a r... — Very nice building with a range of great amenities within. Very happy with my decision to move here and it has a nice surrounding neighborhood , shops and stores in a close walking distance.
Review From Modern Messagesubmitted by Logan B. - |Recommended: YesMy resident experience has ... — My resident experience has been very good. the neighbors are nice and respectful. The staff is helpful with any issues you might have. The facilities are kept clean and maintained.
Review From Modern Messagesubmitted by Jamie H. - |Recommended: YesThis has been a wonderful p... — This has been a wonderful place to live. The staff who work here are all friendly and helpful and my dog absolutely loves them I am so happy I choose to move here.
response from property -Jamie, thank you for taking the time to share your review. We are always eager to help our residents, so please feel free to contact us whenever you need.
Review From Modern Messagesubmitted by Staisha C. - |Recommended: YesEveryone in the community i... — Everyone in the community is so friendly and nice. Everyone tries to help and answer any questions you might have living here and definitely make you feel right at home.
response from property -Staisha, thank you for taking the time to review our community! It means a lot to us to know that you have been enjoying our peaceful, welcoming atmosphere as well as our attentive customer service.
Review From Modern Messagesubmitted by Danelle C. - |Recommended: YesI enjoy living in such a ce... — I enjoy living in such a central location and I also like the modern look and utilities at Arrive. All of my neighbors are kind and respectful. The maintenance requests are completed in a very timely fashion and Nick and Rachel couldn't be more amazing
response from property -Hello Danelle, it is heartening to know that you have been impressed by our convenient location and our helpful team, especially Nick and Rachel. Rest assured, we are always here for you.
Review From Modern Messagesubmitted by Jui L. - |Recommended: YesFriendly and helpful staff,... — Friendly and helpful staff, convenient area. Parks near by, lots of supermarkets, good restaurants and cafe within walking distance. The best apartments I have stayed so far
response from property -Thank you for your review, Jui Ling. It sounds as though you are having a wonderful experience in our community. Please continue enjoying it here.
Review From Modern Messagesubmitted by Cammiel L. - |Recommended: YesI worked with Nicholas to g... — I worked with Nicholas to get moved in. He has the friendliest personality, and is very helpful. My apartment is beautiful, and the view is amazing
response from property -Welcome home, Cammiel! We are honored that you have chosen to become a part of our community, and we are happy to hear that Nicholas facilitated a stress-free move-in for you. Enjoy your lovely space and the scenery.
Review From Modern Messagesubmitted by Adam B. - |Recommended: YesI haven’t been here long, b... — I haven’t been here long, but i enjoy living at arrive 800 penn. The staff are friendly and quick to respond to any issues. They went the extra mile to ensure my move in process was smooth
response from property -Welcome to the community, Adam! Our team is happy to go above and beyond to deliver an excellent experience for our residents, and we appreciate your kind words about their efforts.