Ratings & Reviews

Overall Rating

4(194 reviews)99% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Danelle C. - |Recommended: YesArrive has been a wonderful... — Arrive has been a wonderful place to live. Kind staff, timely maintenance repairs and the best location in Capitol Hill. I am grateful to live in a such a clean and modern building at times like these
response from property -Danelle, thank you for the outstanding compliments for our team and our community! We know that it's always essential to maintain a clean environment for our residents, and we take it especially seriously now. We appreciate your recognition.
Review From Modern Messagesubmitted by Ditk*@*.Com - |Recommended: YesEveryone is handling this c... — Everyone is handling this corona pandemic really well. Good communication and promoting social distancing. Kind of a bummer about all the common areas being shut down but it’s also totally understandable. Hopefully there are some measures in place for those of us who have lost our jobs during this trouble time. I hope we won’t be charged late fees because a lot of Neighbors I know have lost their jobs and are very low on savings. I pray we have solutions in place for those of us struggling to pay our rent.
response from property -Thank you for providing us positive feedback around how our team has managed the pandemic thus far. As you know, we want to assure all of our residents that our team is taking all the necessary precautions to keep our community premises clean and hygienic. We understand your concerns regarding rent during these trying times. For your privacy, we encourage you to reach out to our team directly at arrive800penn@trinity-pm.com to discuss any specific concerns about your rent. Thank you, and take care.
Review From Modern Messagesubmitted by Alexandra B. - |Recommended: YesLove it Great location an... — Love it Great location and view of the city mountains and sunset. Friendly neighborhood We love being able to walk to grocery stores, downtown, and the park
response from property -Alexandra, we appreciate your fantastic review! We're happy to hear how much you are enjoying our community's friendly atmosphere, scenic views, and optimal location. Thank you for brightening our day!
Review From Modern Messagesubmitted by Michael B. - |Recommended: YesI have thoroughly enjoyed l... — I have thoroughly enjoyed living here. The amenities and facilities have been a highlight I appreciate that the community respects each other and creates an environment conducive to peaceful, respectful, and enjoyable living.
response from property -Thank you, Michael, for your upbeat review. We are pleased to know that the amenities and facilities have been a highlight for you. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Mckensie B. - |Recommended: YesPros 800 penn has Fast mai... — Pros 800 penn has Fast maintenance, helpful staff specifically Nicholas at front desk huge balcony, pelotons in gym, pet friendly, reasonable rent prices for the area. Close to bars and restaurants Cons Paid Parking is limited and there is not overhead lighting in the unit.
response from property -McKensie, thank you for your wonderfully detailed review! Nicholas makes the front desk so inviting, and our entire team works to ensure your satisfaction. We are excited that our upscale apartment homes, competitive pricing, practical amenities, and pet-friendly environment make you proud to call us your home. Feel free to stop by the office to discuss your concerns about parking and lighting. We appreciate you letting us know what we are doing well!
Review From Modern Messagesubmitted by Adam P. - |Recommended: YesMy overall experience with ... — My overall experience with the building has been fantastic. Love the location, quick maintenance calls, and prompt fixes for any issue I have had.
response from property -It's great to hear from you, Adam! Thank you for the positive feedback about our community, location, and maintenance team. Please let us know if there is ever anything you need - we are always here to help!
Review From Modern Messagesubmitted by Nicholas S. - |Recommended: YesFor the most part everythin... — For the most part everything is incredible The staff is fantastic and helpful. The only reason I’m giving a 4 and not a 5 is because of times when the elevator is down which is often and when the water has to get turned off.
Review From Modern Messagesubmitted by Paige B. - |Recommended: YesNice building, dog friendly... — Nice building, dog friendly, great gym and common areas. Seems like one elevator is broken frequently, but it's quickly addressed. Nice apartments and easy online systems for maintenance and rent.
Review From Modern Messagesubmitted by Robert R. - |Recommended: YesMy wife and I have been her... — My wife and I have been here for over two years and love it. The social events every month are great and the staff is exceptional The gym is also top tier
response from property -Robert, it's terrific to hear that you and your wife have been enjoying our social events and amenities. Thank you for the kind words to our top-notch team as well!
Review From Modern Messagesubmitted by Atg6*@*.Com - |Recommended: YesThis has been a great move ... — This has been a great move for me coming from a sister property on Stout St. This is a step in all areas, the community, amenities, and surrounding area. Downtown is also a wonderful location but for me this a great step up. The staff and maintenance members - Amy, Nicholas, Nick and Joe have been absolutely wonderful and have made my move simple and easy. I would definitely recommend living here and experiencing the environment and atmosphere
response from property -Thank you for your detailed review. We are proud that you chose our community for your home. We will let Amy, Nicholas, Nick, and Joe know that you said they have been wonderful. Your feedback is heartening to read. Take care.
Review From Modern Messagesubmitted by Brittany F. - |Recommended: YesNick was such a huge help w... — Nick was such a huge help when it came to my move-in. I loved how we walked through the apartment on my move-in day to make sure that everything was better than expected The first week has been great and I’m looking forward to living here at 800 Penn.
response from property -Welcome to the community, Brittany! We're thrilled to hear that Nick had such a positive impact on your move-in experience, and we will make sure to share your comments with him. We look forward to having you here!
Review From Modern Messagesubmitted by Emma P. - |Recommended: YesApartment is in a good loca... — Apartment is in a good location and staff are friendly. Move-in was straightforward Nick and Amy made sure that it was easy for us to have a place to put my moving containers and that we had access to a dolly and shopping cart that made the move-in much quicker.
Review From Modern Messagesubmitted by Patricia B. - |Recommended: YesLupe and Nick were very hel... — Lupe and Nick were very helpful and friendly. I was able to move in quickly and reserve the freight elevator. So far everything is looking good in Cap Hill.
response from property -Patricia, thank you so much for your highest praise of Lupe and Nick. It sounds like you had a seamless move-in, which makes us happy. Welcome to the community!
Review From Modern Messagesubmitted by Absinthe A. - |Recommended: YesIt’s a good space, quiet du... — It’s a good space, quiet due to the thick walls and it’s maintained well. The gym doesn’t always have functioning treadmills but it’s a good space for your basic workout. There are a ton of dogs to admire, it’s a pet friendly community.
response from property -How glad we are you, Absinthe, you enjoy our pet-friendly community and peaceful environment. We appreciate the heads-up about ensuring the fitness equipment is functioning at full capacity. Thank you for the overall vote of confidence!
Review From Modern Messagesubmitted by Bray*@*.Edu - |Recommended: YesWe love living at 800 Penn.... — We love living at 800 Penn. The staff are great, the building is generally pretty clean, good amenities, the only thing is the water is shut off pretty often usually once a week or so for a few hours , and the elevators break pretty often too.
response from property -We appreciate you taking the time to share your review of our community. It is great to hear that our team's excellent service and our well-maintained environment have met your expectations. At your convenience, please stop by the office or give us a call regarding your observations of the water and elevator service so that we may be of further assistance. We look forward to speaking with you.